Legal
Website Privacy Policy
How Mercy Gate Medical collects, uses, and protects information about visitors to this website.
Effective [date]. Last updated [date]. Draft for legal counsel review; not yet approved.
1. Who this policy covers
This policy applies to the Mercy Gate Medical website, operated by Mercy Gate Medical (“we”). It covers information about people who visit the site or contact us through it.
It does not cover patient information. Patient records are held by the practice, and our Notice of Privacy Practices governs how we handle protected health information (PHI). See the Notice of Privacy Practices below. Mercy Gate Medical is separate from Mercy Gate Foundation and from other Mercy Gate websites; none of them has access to patient records through this site.
Notice of Privacy Practices
The practice’s Notice of Privacy Practices explains how protected health information is used and disclosed, and your rights over it. [Notice of Privacy Practices link, when approved.]
2. Do not send medical information through this site
Please do not put medical or personal health information in the contact form or in any other part of this website. It is not a secure clinical channel and is not monitored for clinical needs. Appointment scheduling and the patient portal are provided through the practice’s own approved services. For medical emergencies, call 911.
Using this website does not give anyone access to your records.
3. What we collect
Information you give us. When you contact us: your name, email, organization (optional), the audience you select, your message, and how you agree to be reached.
Information collected automatically. Server logs record IP address, browser type, pages requested, and timestamps, for security and to keep the site running. We do not build individual profiles.
4. How we use and share it
- To reply to your inquiries and route them to the right person.
- To keep the site secure and understand, in aggregate, how it is used.
- To meet legal obligations.
We share information only with service providers acting on our instructions (such as email delivery and website hosting), with legal or regulatory recipients when required by law, and with a successor to the practice in a merger or reorganization, under the same commitments. We do not sell, rent, or trade your information, and we do not use it for third-party advertising.
6. Retention and security
Contact-form data is retained for up to two years after the last interaction, or until you ask us to delete it. We use encryption in transit, access controls, and vendor due diligence. No system is perfectly secure; if a breach affects your information we will notify you as required by California law.
7. Your choices and rights
- Access, correct, or delete the information we hold about you by emailing info@mercygatemedical.org. We respond within 30 days, subject to any records we must keep by law.
- Patient privacy rights (for example, access to your medical record) are exercised with the practice, under its Notice of Privacy Practices.
- Do Not Track / Global Privacy Control: because we do not track across sites or sell data, these signals do not change how the site behaves.
8. Children
This site is not directed to children under 13 and we do not knowingly collect their information. If you believe a child has provided information, contact us and we will delete it.
9. Changes
We will post any changes here with a new effective date.
10. Contact
Privacy inquiries about this website: info@mercygatemedical.org. Mail: Mercy Gate Medical, 2108 N ST #6539, Sacramento, CA 95816, USA. Or use the contact form and select “privacy question.” Do not include medical information.